The world has gone virtual, but that doesn’t mean that those difficult people in our lives have disappeared. Bad behaviour and difficult people can have significant impact on motivation, productivity, and even project success. Toxic behaviours can stem from colleagues, customers, and even “co-workers” with whom we share a home workspace.
In this webinar, participants explore behavioural intelligence as a practice for mitigating conflict in the remote environment. Through this lens, attendees learn to identify root causes of toxic behaviours and strategies to minimise their personal and professional impact.